TechPro Security designs, installs, and manages business VoIP phone systems and PBX platforms for South Florida companies — from hosted cloud solutions like RingCentral and 3CX to fully on-premise Cisco and Yealink deployments engineered for call centers, multi-location businesses, and organizations with complex call routing requirements.
Every VoIP system is configured by our licensed Florida contractors (License #EC13003850), with call flows, auto-attendants, SIP trunking, and remote worker extensions programmed specifically for your business. We're not a phone reseller — we're a local company that has served South Florida businesses since 2007, and every deployment includes our lifetime technical support at no additional charge.
How We Work
We audit your current phone system, analyze call volume, map extension requirements across locations, and identify whether hosted VoIP, on-premise PBX, or a hybrid architecture best fits your infrastructure, budget, and business continuity needs.
TechPro engineers design your call routing tree — auto-attendant menus, ring groups, hunt lists, call queues, and after-hours rules. We diagram every flow before touching equipment so you understand exactly how calls will behave before installation begins.
We provision and physically install IP phones, configure SIP trunks and DID numbers, program the PBX or hosted platform, and test every extension, queue, and routing rule. Number porting from your existing carrier is coordinated with zero downtime.
We train your staff on phone operation, voicemail-to-email, softphone apps for remote workers, and how to request call flow changes. Our lifetime tech support covers system configuration updates, new user provisioning, and troubleshooting — no per-incident fees.
What We Provide
Cloud-hosted VoIP platforms — including RingCentral and 3CX Cloud — eliminate on-site PBX hardware while delivering enterprise call management features. Ideal for businesses with remote workers, multiple locations, or rapid growth that requires scaling without capital investment.
For businesses requiring maximum control, on-premise 3CX or Cisco PBX deployments give you full call data ownership, deep CRM integration, and no per-user monthly licensing fees. We handle server provisioning, software licensing, and network hardening for your PBX environment.
We provision SIP trunks from enterprise-grade carriers, replacing legacy POTS lines and PRI circuits at a fraction of the cost. Typical SIP trunking deployments reduce monthly phone line costs by 40–60% while adding redundancy through automatic failover to backup carriers.
Professional auto-attendant menus, time-based routing, hunt groups, ring-all and round-robin queues, and after-hours call handling are all configured to your exact specifications. We also set up call recording, call reporting dashboards, and supervisor wallboards for call center environments.
Voicemail messages are transcribed and delivered to your inbox as audio attachments with text previews — so you never miss a message when you're away from your desk. Works across hosted VoIP, on-premise PBX, and softphone applications for remote employees.
Remote and hybrid employees connect to your PBX via softphone apps on their smartphones, laptops, or tablets — same extension, same call recording, same CRM screen-pop as an office desk phone. We configure and support remote worker deployments across Yealink, Cisco, and 3CX mobile clients.
Ready to Cut Your Phone Bill in Half?
Get a free VoIP assessment from TechPro's licensed phone system specialists. Most businesses save 40–60% switching from legacy phone lines.
Why Choose TechPro?
What Our Clients Say
"TechPro replaced our ancient phone system with a 3CX deployment across our three offices in Palm Beach County. The installation was seamless — no downtime, every number ported over — and our monthly phone bill dropped by over 50%. The auto-attendant alone made us look twice as professional."
— Karen S., Office Administrator, West Palm Beach FL"We have 12 remote sales reps across Florida and TechPro set up softphones for all of them with the same extension setup as our main office. Our clients never know who's in the office and who's working remotely. The voicemail-to-email feature alone has changed how we operate."
— Marcus D., Sales Director, Boca Raton FL"Our medical practice needed HIPAA-compliant call recording and a complex routing setup for different departments. TechPro designed everything from scratch, tested every call flow before go-live, and the system has worked perfectly for two years. Their support team picks up in minutes when we call."
— Dr. Anthony R., Medical Practice Owner, Coral Springs FLFrequently Asked Questions
What is VoIP and how is it different from a traditional phone system?
VoIP (Voice over Internet Protocol) routes phone calls over your internet connection instead of traditional phone lines. Modern VoIP systems offer more features (auto-attendants, voicemail-to-email, call recording, mobile apps) at significantly lower cost than legacy PBX hardware.
What VoIP platforms does TechPro install and manage?
We deploy and manage cloud PBX systems including RingCentral, 3CX, and Microsoft Teams Phone. We also manage on-premise IP PBX systems for businesses that require local call control. We recommend the right platform based on your call volume and remote work requirements.
Can I keep my existing phone numbers when switching to VoIP?
Yes — number porting allows you to transfer your existing business phone numbers to your new VoIP system. We manage the porting process to ensure zero downtime during the transition.
How reliable is VoIP compared to traditional phones?
Modern cloud VoIP systems offer 99.99% uptime SLAs. For maximum reliability, we recommend failover to cellular forwarding during internet outages and quality-of-service (QoS) configuration on your network to prioritize voice traffic.
What internet speed do I need for VoIP?
Each active VoIP call requires approximately 85–100 kbps of bandwidth. Most businesses with a 25+ Mbps business internet connection can support VoIP without issues. We assess your network before deployment to ensure call quality meets expectations.
Who We Serve
TechPro Security deploys VoIP and PBX systems for South Florida businesses of all sizes — from five-person professional offices needing a hosted VoIP platform with auto-attendant, to 50-seat call centers requiring sophisticated queue management, call recording, and supervisor reporting. We're experienced with multi-location deployments, medical practice compliance requirements, and hospitality environments where call handling quality directly impacts the customer experience.
- Professional services firms — legal, accounting, real estate
- Medical practices & healthcare organizations
- Retail businesses & hospitality operations
- Call centers & customer service operations
- Multi-location businesses & franchise operations
- Remote & hybrid workforce companies
- Schools, nonprofits & government offices
Service Area
TechPro Security serves all of South Florida from our Boca Raton headquarters. Our licensed VoIP and network engineers are dispatched daily across Palm Beach, Broward, Miami-Dade, and Martin counties — with remote support and configuration available statewide for hosted VoIP clients.
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Broward County: Fort Lauderdale, Pompano Beach, Coral Springs, Deerfield Beach, Coconut Creek, Margate, Sunrise, Plantation, Hollywood, Hallandale Beach
Miami-Dade County: Miami, Aventura, North Miami Beach, Homestead
Martin County: Stuart, Jensen Beach, Hobe Sound