IT Services
VoIP and PBX Management
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Overview
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Like Email, Voice communication over reliable phone services is crucial. It’s good to know that TechPro can manage your Digital Phone service as part of our IT service. If you are interested in our VoIP & PBX management services fill out the contact form and we will get back to you!
VoIP and PBX Management
Communication is integral to any organization’s success. This is why working phones are such an important facet of managing a business. Today, Voice over IP phones which utilize the internet to send and receive phone calls are extremely common, and TechPro can ensure your VoIP system is working properly.
This keeps your phones clear and connected without sacrificing connectivity quality in other aspects of your operation."
Why managed VoIP?
Like many other communications services in the digital age, VoIP and PBX systems work best when your network is up to the task. TechPro can install and manage your network hardware for you. In this way, we are setting you up for success by ensuring your digital phone services are prioritized on the specific network routes designated for them. This keeps your phones clear and connected without sacrificing connectivity quality in other aspects of your operation.
Further, the account management systems for VoIP services can be daunting tasks on their own. Setting up permissions, and extensions, provisioning new phone hardware, resetting old phone hardware, and making sure proper networking is done for new phones are all time-consuming and often complex endeavors. Let TechPro keep you in the parts of the business that matter by handling your digital phone services for you.
Hardware Installation
As mentioned above, hardware setup is a task of its own. Oftentimes besides your primary network equipment, you’ll need additional switches and routing hardware specifically for your digital phone system. This is because networks with many devices on them can result in traffic collisions, lost data, and other issues which manifest as poor call quality dropped or missed calls and voicemails, and so on. In order to avoid these issues, TechPro is armed with the knowledge and hardware to properly set up and configure a dedicated network system for your phone services. This includes the toning, testing, and running of Category 5 and 6 Ethernet cables as well where needed to make sure that each Phone has its own dedicated line of communication for maximum clarity.
All of these lines will run back to the Power over Ethernet, or PoE switching which powers, and provides network connectivity to your Digital phone Service equipment. All of which is provisioned, installed, tested and configured by TechPro to your needs and specifications.
In order to avoid these issues, TechPro is armed with the knowledge and hardware to properly set up and configure a dedicated network system for your phone services."
TechPro’s IT team has the experience and know-how to set up your PBX phone network properly without any dropped calls or interference with regular network traffic.”
VoIP or PBX
VoIP stands for Voice over IP and is a way of saying phone service over the internet. VoiP service is offered through VoiP providers which handle the service by way of connecting to their VoiP servers. From there, TechPro would work with your VoIP provider to ensure the smoothest possible setup and proper account management and configuration. We of course also install any related hardware involved from our catalog of networking equipment as well as the VoIP provider’s supplied equipment.
For organizations that require direct control over their phone network, as well as other features such as a directly controlled IVR Menu (Interactive Voice Recording), you’ll need an on-site dedicated PBX phone system. These are directly managed by your network hardware and require extensive setup. TechPro’s IT team has the experience and know-how to set up your PBX phone network properly without any dropped calls or interference with regular network traffic. If you need more than just your standard VoIP to get the job done, let TechPro set up a PBX system for you today!
