IT Services

Managed Print Services

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Overview

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Printing is an undeniably integral component of running any business. Let Techpro’s IT Team manage your printers and printing services so documents print quickly, accurately, and without errors. If you are interested in our Managed Print Services fill out the contact form and we will get back to you!


    Managed Print Services

    It’s no secret how important printers are to any business. No matter the size of your operation, being able to print documents of various lengths, sizes, color-profiles, and on different printing materials is key. Organizations both large and small can rely heavily on specialty printers; as well as more generic printers that handle significant amounts of document volume.  Any business that relies on printing of any kind would benefit greatly from TechPro’s Managed Print Services.

    TechPro can assess, suggest, and install your printer hardware regardless of your printing needs.”

    Hardware Selection and Installation

    The most direct part of maintaining a solid printing process at your business is ensuring the hardware being used is doing its job. Firstly this means assessing if the printer currently working is the best printer for the job. Oftentimes an office without an IT team might make the best choices on hardware they can given their budget and necessity. While a printer chosen this way might get your office through the day, it may not be the best choice ultimately to handle your workload.

    Techpro can suggest the best options for your business given our extensive knowledge of the various printer technologies available. There are printers for producing small amounts of generic documents, and with their low cost and maintenance can be good for single-desk solutions. However, for high-volume document output shared by multiple office personnel, a larger more fully featured Printer-Copier might be a better choice. Beyond this, there are specialty solutions as well. Printers exist for making Identification cards on plastic, as well as printers for large-format documents such as posters, photos, maps, fabrics, and more. TechPro can assess, suggest, and install your printer hardware regardless of your printing needs.

    Printer Configuration

    At TechPro, we are committed to providing the highest quality IT services to our clients, including expert printer configuration. We understand that setting up and configuring a printer can be a frustrating and time-consuming process, especially when dealing with complex network configurations and multiple devices.

    The Installation of printer hardware is one task, setting up the printer to work properly and effectively is another. In the simplest of situations, a printer can be connected directly to a pc and run with and for just that computer with relative ease. However, highly secure office and business networks where multiple parties may need to use the printer are a different story. TechPro specializes in network design and management, giving us the edge in setting up printers for various sizes and complexities of networks.

    We can ensure the printer hardware is configured and working to best serve your particular business print goals. This means ensuring the printer is available locally and remotely if need be to any parties who should have access to it. By contrast, we can also limit access so that unauthorized parties cannot use the device. 

    We can ensure the printer hardware is configured and working to best serve your particular business print goals.”

    TechPro’s managed print services provide installation of ink and toner cartridges as the need arises!”

    Maintenance, Repairs, and Updates

    Over time printers tend to break down and need diagnoses and repairs. Unlike a laptop or desktop PC, printers function with multiple moving parts and mechanical components. Over time gears, clips, nozzles, and more of these components may fail or break down. When this happens TechPro is here to provide assistance by first assessing the situation. From there we can determine if a part has failed and is replaceable. If the printer needs to be replaced we can take care of suggesting new hardware as well as its installation and setup.

    Additionally, your printers are likely going to need software updates over time. This is true for both the firmware on the printers themselves and the drivers which exist on the computers and various devices which use and interact with the printers. Drivers are what allow the computer hardware in various devices such as PCs to talk to the printer and send documents for printing. Updated drivers ensure smooth operation of the device from the PC using it. Firmware is the software that exists within the printer itself. From time to time your Printer’s manufacturer will release firmware updates for the printer which provide smoother operations and bug fixes. When these updates are released TechPro will install them to ensure your printer is operating at peak performance. 

    Another important maintenance issue with printers is one we all have dealt with- ink! Printer ink can sometimes be pretty tedious to manage and properly install- especially for larger or more complex printers. TechPro’s managed print services provide installation of ink and toner cartridges as the need arises!